Zoe has many years of experience in cancer, critical care and long-term conditions. As a clinical physiotherapist, evidence-based practice has been the foundation for many of Zoe’s roles, including leading on the development of rehabilitation after critical illness and implementation of NICE guidance. Zoe led on cancer pathway development and redesign, developing pre-operative screening and post-operative rehabilitation for Pseudomyxoma Peritonei patients. In 2021, Zoe worked on a genomics education scoping project for Health Education England. Zoe also conducted an independent evaluation of the Greater Manchester Prehab4Cancer programme. Last summer, Zoe worked on a health inequalities project reviewing the clinical healthcare pathway for people with sickle cell disorder. Zoe is working with Cancer Alliances on several distinct projects spanning the whole cancer continuum. Zoe also supports Gloucestershire Pulmonary Rehabilitation Service in their journey to PRSAS accreditation.
Transforming primary care in practice
2025-02-20 07:19:16
Key themes emerging from general practice quality improvement initiatives to help tackle clinical...
Creating a sustainable workforce: The cultural solution to high-cost temporary staffing
2025-02-19 07:19:16
The NHS is no stranger to workforce challenges. As pressures on the system grow, the reliance on...
How a focus on health inequalities can bring rapid benefits to financial health
2024-10-09 09:00:27
The Darzi reportconfirmed what most people involved in or close to the NHS already know: there is...
Helping Gloucestershire’s Pulmonary Rehab teams to breathe more easily part 2
2024-10-14 09:00:27
Quality and safety are the key themes for Allied Health Professionals Day 2024, emphasising the...
Neurodiversity at Work presentation - Health and Analytics Conference 2024
2024-09-04 12:07:22
In July, I had the honour of speaking to my analytical colleagues and leaders from across the UK...
Why outsourcing NHS Job Evaluation services is the way forward
2024-09-02 12:07:22
Ensuring efficiency, fairness, and transparency in job evaluations within the NHS is not just...
Unlocking success: Leveraging NHS bands for Non-NHS employers
2024-10-03 09:00:27
In today's competitive job market, employers from all sectors are constantly looking for ways to...
How does the NHS Job Evaluation scheme contribute to equity in healthcare?
2024-08-19 14:12:00
The pursuit of excellence in healthcare hinges on the principles of fairness and equity within the...
International Day of the Midwife 2024
2024-05-02 11:39:30
Celebrating Midwives: a vital climate solution on International Day of the Midwife 2024
This...
Are we measuring the value of early careers pathways correctly?
2024-03-21 17:19:16
Over the years we have developed multiple early years careers schemes and interventions. These...
Workforce productivity and efficiency: How can we drive down high-cost agency spend?
2025-02-04 07:19:16
In recent years, the People Solutions team here at NHS South, Central and West (SCW) has been...
How Enterprise Architecture plays a vital role in navigating the NHS’s future
2024-02-27 16:50:21
In today's rapidly evolving healthcare landscape, where technology is increasingly intertwined...
Keeping NHS data secure by bringing the researcher to the data
2024-02-14 18:26:33
The UK House of Parliament can be a pretty argumentative place and agreement across both benches...
Where does all the data used for research go and is this secure?
2024-02-14 17:08:20
More than one million participants took part in over 5,200 National Institute for Health and Care...
Have you got important HR programmes but not enough ‘People’ resource to deliver?
2024-02-01 14:48:44
Delivering your important HR programmes can be hampered when you don’t have enough people resource to do...
Enhancing the Professional Standards for Homecare Services
2024-01-29 15:46:21
To improve the consistency of Homecare Services and ensure patients get the right medication they...
Listen to how we helped a Trust with their productivity and efficiency challenge
2024-01-22 10:04:02
Improving productivity and balancing the books are a priority for the NHS. With efficiency targets...
What are the best tasks to automate?
2023-12-05 15:56:26
Finding the right tasks to automate can be a challenge. There will be business pressure to target...
Being curious about your current culture
2023-11-07 16:08:22
I listened to a podcast recently in which a brain scientist spoke about the importance of thorough...
Getting clarity on virtual wards
2023-11-07 15:31:52
Are we really listening to what our patients want or is it all about national targets?
The term...
The all-encompassing vision: Creating your ideal organisational culture
2023-10-10 10:55:19
Culture. It’s crucial to your organisation’s success. It sets the tone for employee behaviour,...
Improving healthcare services for everyone
2023-10-06 16:55:22
The NHS touches all our lives. Hailed a ‘national treasure,’ we know it will always be there for...
Advancing health equity through fostering equality, diversity, inclusion and wellbeing in the workforce
2023-09-29 08:40:34
Health and care organisations are well positioned to make a difference to inequalities in health,...
How can people professionals add value to your workforce change programmes?
2023-08-31 10:53:26
(Part 2) When evaluating and embedding change
In our last workforce change blog we explored how...
How can people professionals add value to your workforce change programmes?
2023-08-17 13:58:25
(Part 1) – when planning and implementing change… Workforce change management is the structured...
Giving away trade secrets
2023-08-07 12:13:55
Showcasing ideas and expertise whilst offering high-quality, innovative paid-for services has...
How to enable the culture change needed to meet integration ambitions
2023-09-01 09:53:46
Organisational culture. The invisible and not-so-invisible force that shapes how we work and how...
AI readiness: the future workforce has us beaten
2023-07-25 05:56:02
My 9-year-old son returned from being away on a school residential yesterday. Over dinner, he...
Scaling people services: sharing SCW experience
2023-07-24 17:15:47
Following the recent publication of the NHS England guide to scaling people services, we've been...
Cost improvement and productivity: the brewing storm
2023-07-07 14:19:56
As the pressure builds to increase productivity and control costs, what is the answer for Trusts...
User-centred approaches to designing performance reporting tools
2023-06-29 11:24:16
Without… user-centred design approaches, information requirements from users may not be well...
Making good use of our experts: What we can learn from Covid vaccine development
2023-06-28 11:14:18
This bank holiday weekend, in between stripping wallpaper and jet-washing the patio I finally read a...
Helping Gloucestershire’s Pulmonary Rehab teams to breathe more easily
2023-06-16 15:33:23
This week (19-23 June 2023) is Pulmonary Rehabilitation Week. It has been running since 2016 and...
Change is much more than a project
2023-05-25 08:41:10
Delivering Running Cost Allowance reductions is going to mean one thing…a commitment to change....
The Butterfly Effect: How working together benefits the reduction in high-cost agency spend
2023-05-24 15:30:43
The formation of Integrated Care Systems (ICSs) has seen health and social care organisations and...
Commitment and consistency in early intervention services are needed to improve mental health
2023-05-19 12:29:26
Nearly one in five children and young people in the UK are affected by anxiety disorders. In...
Raising awareness of bladder cancer
2023-05-09 15:34:08
May is bladder cancer awareness month and I felt compelled to write a short blog for both personal and...
Breaking bread - What makes a good consultation?
2023-05-09 08:58:21
This year’s Coeliac Awareness Week, running from 9-15 May, reminded me of a consultation that...
International Day of the Midwife 2023
2023-05-05 09:54:54
‘Together again: from evidence to reality’ is this year’s theme for International Day of the...
What do cricket coaching and delivering efficient public health services have in common?
2023-04-19 11:24:06
Reflecting on my new-found interest in junior cricket coaching, I am struck by the similarities in...
Is there a right or wrong way to introduce automation?
2023-04-12 12:43:02
We always want to maximise our investments, so what is the best approach to introduce automation?...
Why efficiency is crucial for communications not just operations and finances
2023-03-27 14:00:20
As the end of the financial year is finally within reach, all eyes are on the prize of efficiency...
Can systems convening approaches help navigate complex landscapes?
2023-03-24 10:26:12
As leaders facing today’s complex challenges how do you navigate this ambiguous landscape? We’ve...
Unlocking data that will change lives
2023-03-15 15:30:35
A significant issue facing under-represented communities in the UK right now is the burden of...
Are you embracing gifted people in your organisation?
2023-02-20 10:28:26
Did you ever sit in a work meeting with someone whose brain appears to whirl at 100mph, leaping to...
Automation – to do or not to do?
2023-02-10 12:21:10
“We need to automate”, “We are inefficient”, “Automation will save us time and money”. These are...
How do we support colleagues through the menopause?
2023-02-10 10:42:41
If we are to bring our authentic selves to work, then employers need to ensure there are practical tools and...
Keeping our fingers on the pulse - the importance of accountability in achieving race equality
2023-02-08 09:49:23
Almost three years on from the global reawakening about the prevalence and deadly impact of racial...
Five information security predictions for health and care in 2023
2023-02-02 16:24:22
Ahead of our Cyber Security Spotlight event in February, I was asked to share some thoughts on...
Ensuring a successful start to reducing agency spend across systems
2023-01-24 17:34:37
As the upcoming end-of-year and winter cost pressures bite across the system, we’re seeing lots of...
On World Cancer Day how can we ‘Close the Care Gap’?
2023-02-01 14:47:17
February 4th is World Cancer Day. The overall aim of this day is to inspire change, unite, raise...
High cost agency spend – the plane crash of workforce management?
2023-01-10 12:07:36
Delving into the intricacies of managing your workforce we look at how taking a holistic approach...
Exploring novel approaches to winter challenges
2022-12-19 15:42:18
Looking for the most efficient and effective ways to tackle winter challenges we’ll try lots of...
Why do we need resilience in a volatile, uncertain, complex and ambiguous world?
2022-12-13 14:00:48
What will you do differently to create a person-centred culture that fosters resilience? A great...
The heart of digital
2022-11-11 16:22:39
I was very privileged recently, to be asked to speak at the Healthcare Excellence Through...
How can we standardise pharmacy services in secure environments?
2022-10-05 05:21:24
More than ever, there is a greater emphasis on the ‘equivalence’ of care for detained individuals...
Why I decided to bring my pharmacy experience to SCW
2022-10-05 06:20:19
Tamer Latif, Clinical Services Programme Lead, Medicines Optimisation at NHS South, Central and...
How can we support community pharmacies to be able to speed up leukaemia diagnosis?
2022-10-06 14:53:14
Leukaemia claims more lives than breast and prostate cancer every year, and blood cancers have a...
The significant challenges facing England's new ICBs
2022-10-19 16:22:31
Less than three months since they came into being formally, Integrated Care Boards (ICBs) are...
How to balance demand and capacity through CReST
2022-09-27 12:19:12
We’re pleased to announce that the CReST children and young people mental health referral system...
Accessibility: So much more than assistive technology, procurement processes or engagement
2022-08-02 11:14:17
Taking positive action towards improving accessibility in the workplace does not wait for a...
The only thing certain is change: How to keep up as a people practitioner
2022-07-29 14:56:42
This intriguing question was explored in the latest edition of the Healthcare People Management...
The significance of the first women’s health strategy
2022-07-22 16:33:38
'Healthy women are the cornerstone of healthy societies'. For me, this quote by the World Bank...
Conceptualising workforce quandaries in a different way
2022-07-19 13:51:59
Workforce challenges are a universal problem for most organisations. We aim to take the focus away from...
Creating an immunisation and screening service that leaves nobody behind
2022-07-18 06:03:12
Given the current economic climate, I feel in a fortunate position to be heading away for an...
Why reflecting and nurturing relationships is important for new ICBs
2022-07-15 15:48:52
Amanda Pritchard’s keynote speech at NHS ConfedExpo last month resonated with me on many levels. ...
Discover how Core20Plus Connectors are targeting health inequalities
2022-06-30 12:05:49
On the second day of ConfedExpo (15-16 June 2022, Liverpool), SCW hosted a session of talks and...
How do we unlock workforce potential through holistic people-centred planning?
2022-06-10 11:11:15
As part of developing inclusive cultures and compassionate leadership, we talk a lot about giving...
Harnessing Primary Care’s voice within ICSs to enable sustainable change
2022-06-08 13:56:17
General practice, primary care networks (PCNs) and Local Medical Committees (LMCs) all want to...
#ChatterMatters when transforming complex systems
2022-05-24 08:41:08
As we begin to grapple with the emerging concept of Integrated Care Systems and the complex nature of...
SCW midwives are passionate about digitising safe personalised care
2022-05-05 05:46:28
SCW is celebrating International Day of the Midwife (#IDM2022) by acknowledging the unique and...
What challenges remain for the national childhood immunisation programme?
2022-04-25 12:15:31
Our primary care colleagues have continued to ensure key childhood vaccinations are prioritised...
Are too many people with a learning disability dying earlier than they should be?
2022-04-19 15:44:11
Could the issue of too many people with a learning disability dying earlier than they should, have been...
Time to talk about mental health in the workplace
2022-03-07 12:19:37
Elspeth Griffiths, Director of People, shares her reflections on a recent physical injury and her...
Lived experience central to shaping the Core20Plus Connectors programme
2022-02-23 16:43:27
The Core20Plus Connectors programme has recently passed an important milestone, with the selection of the...
It's okay to not be okay
2022-02-14 15:14:41
James Jackson, our EDI and Wellbeing Programme Manager, shares his lived experience of dealing...
Reflections on SCW's support for cultural diversity
2022-01-20 16:58:15
Jade Smith, Programme Manager in our Strategy and Transformation team, explores her Asian Indian...
Our role in vaccinating the nation: Why a focus on wellbeing and a hedgehog can help shape the future
2022-01-12 16:38:53
My 6-year-old son recently asked me 'What do you most enjoy about work?', which I thought was...
Why Fika? - Thought-provoking conversations with game-changing leaders
2024-01-29 06:39:27
Using the 'Fika' concept, our podcast series seeks to engage with people carrying out interesting...
UK Disability History Month 2021: A time for building understanding
2021-12-17 10:28:45
Thank you. As we approach the end of the UK Disability History Month (18 November – 18 December 2021),...
How does the IIUT support our Health Visiting colleagues?
2021-11-19 15:10:08
Our Improving Immunisations Uptake Team has developed a 'Top tips for Health Visitors' guide to...
True resilience will require truly new thinking
2021-10-26 09:34:41
The pandemic shone a light on the health and care workforce and the difficulties being faced in...
How is the ‘Help Us, Help You’ (HUHY) campaign targeting Lung Cancer
2021-10-08 17:03:44
Lung cancer is one of several cancers whose symptoms are the focus of the next phase of the ‘Help...
Black History Month - Gus Mbudaya
2021-10-13 08:56:00
For this year’s Black History Month, Gus Mbudaya spoke to BME ally Luke Whewall. They talked about his...
What’s behind a simple letter? How we invited 50m adults for a jab
2021-10-04 11:49:18
David Ibbotson, Operations Director for the NHS Immunisation Management Service, reflects on the...
National Inclusion Week: What it means to me
2021-09-28 14:48:57
James Jackson, Workforce EDI programme manager, shares his thoughts on inclusion, specifically...
‘The biggest opportunities are at the margins of our communities’
2021-09-23 09:20:29
This striking comment from Dr Bola Owolabi, Director for Health Inequalities Improvement at NHS...
What does disability mean to me?
2021-09-08 08:32:23
Kate Toomey, Chair of the SCW Disability Network shares her experience living with a disability...
Importance of diversity in digital leadership from Digital Health Unplugged
2021-09-10 10:10:30
Listen to the Digital Health Unplugged podcast episode 'Diversity in digital leadership.' This...
If physical activity were a drug, we would refer to it as a miracle cure
2021-08-16 17:15:34
The COVID-19 pandemic saw many changes to people’s lifestyles. Some were able to increase their...
Volunteering for the Samaritans
2021-07-22 08:00:00
Kate Knight, Programme Director in Strategy and Transformation, shares her thoughts on being a...
How to get the most from the ARRScheme
2021-06-16 11:06:43
For our second PCN roundtable on 2 June, leads from across the country gathered to discuss how...
Improving flu vaccination uptake: learnings from our COVID-19 experience
2021-06-09 10:08:55
The dangers of flu and the risks of hospitalisation and being admitted to intensive care due to...
Three things all emerging ICSs need to know
2021-06-08 11:45:32
Every area of England is now covered by an Integrated Care System, all at varying levels of...
Celebrate life and connect with each other on Cancer Survivors Day
2021-06-04 14:22:49
June 6th is Cancer Survivors Day worldwide. The overall aim of this day is to raise awareness of...
ICSs and the drive to improve health and reduce inequalities
2021-05-26 09:19:36
Andrew Fenton reflects on a re-energised NHS focus on health inequalities, a place-based approach, and the...
Top tips to improve childhood vaccination uptake rates
2021-04-26 14:38:38
During their work with primary care colleagues across the Thames Valley, SCW’s Improving...
Challenges and opportunities for the national childhood immunisation programme
2021-04-26 14:27:30
Throughout the coronavirus pandemic, primary care services have faced unprecedented challenges in...
Is digital a help or hindrance to reducing health inequality?
2021-04-13 10:59:08
Does the shift to digital healthcare risk widening the inequalities that have been highlighted...
Is it time to incorporate your Primary Care Network?
2024-02-19 09:00:43
General Practice continues to face challenges from many directions: workforce challenges, the...
How streamlining GP websites will create a more accessible future
2024-07-19 09:00:43
Following successful completion of a recent project we undertook to improve the accessibility of...
Can digital technology be the saviour for cancer care?
2021-02-03 17:34:33
Three million people have now missed cancer screenings due to COVID-19 since March 2020, according to Cancer...
Playing a crucial part in the winter flu programme
2020-12-17 15:38:00
Commissioned by NHS England and NHS Improvement, we're supporting the 20/21 enhanced winter flu...
Innovation and future vision - what's coming next?
2020-09-18 17:00:00
Watch the recording from Friday 18 September Discussing Digital Changes Lunchtime webinar
A pirate's bounty - harnessing the benefits of digital healthcare
2020-09-17 17:00:00
Turning the promise of digital healthcare technologies into real business value. Avast ye matey!
The importance of allyship for the digital, data and technology workforce
2020-09-17 17:00:00
As part of our Discussing Digital Changes Lunchtime webinar series in September 2020, our panel...
Digital innovation and person-centred care
2020-09-16 17:00:00
Watch the recording from Wednesday 16 September Discussing Digital Changes Lunchtime webinar
CIO - CAO A match made in rich compost
2020-09-15 17:00:00
Watch the recording from Tuesday 15 Sept Discussing Digital Changes Lunchtime webinar
The SCW Interoperability story
2020-09-14 17:00:00
Watch the recording from Monday 14 September Discussing Digital Changes Lunchtime webinar
Keep calm and carry on vaccinating
2020-08-03 17:00:00
The global Coronavirus pandemic has highlighted the importance of effective and safe immunisation...
Looking at data in a new way speeds up system by default
2020-07-27 17:00:00
Why we need a new way of looking at data
NHS 111 First: Let's not allow our learning to go to waste
2020-07-27 17:00:00
COVID-19 has forced through many significant changes to health and care that should have happened...
Developing social prescribing to support a community through the pandemic
2020-07-22 17:00:00
How we are using social prescribing to support communities during the COVID-19 pandemic response.
Reflecting on how to link systems within Primary Care Networks
2020-07-07 17:00:00
Thinking about the system links into Community Pharmacy, Opticians and Dentists, as these are...
Try the Pomodoro technique for working from home
2020-06-17 12:00:00
Working in short sprints with regular breaks to maximise your productivity
The need for good management in PCNs - not just good leadership
2020-06-09 14:00:00
Don't underestimate the role of great management and the importance it plays in enabling the PCN...
Anxiety is part of me, but it does not define me
2020-05-21 09:00:00
For Mental Health Awareness Week, our colleague, Aasha Cowey, shares her experience of anxiety and...
How SCWs IT team stepped up to the COVID challenge
2020-04-17 11:10:00
Listen to Michael Knight, SCWs Associate Director – Technology Management and Architecture talking about...
The morning after the night before...
2020-03-27 11:10:00
Finding a new normal since COVID19 - Thoughts of an NHS Manager
How digital supports the efficient use of technology and resources
2020-02-25 11:00:00
SCW's Head of Digital Intelligence Zoe Pink, shares her journey of transformation towards digital...
Special report from Digital Health considers the future of shared care records
2020-01-17 11:00:00
SCW's Andrew Fenton contributes to the special report from Digital Health on the progress of...
Launching the Housing and Health Collective
2019-05-21 15:33:00
Working with Aster Housing Association to set up a new partnership supporting communities across...
Taking AI and machine learning to the next level
2019-05-20 11:18:00
Harnessing the potential of technology to transform health and care is a key focus for the NHS....
Transforming mental health services and improving wellbeing
2019-05-13 14:42:00
Today marks day one of Mental Health Awareness Week 2019, the UK’s national week to raise...
Transforming child health information services
2018-09-14 12:41:00
Sue Trinder, Director of CHIS shares the latest developments from the Digital Child Health...
Data sharing: improving efficiency, quality and safety in the NHS
2018-08-23 10:00:00
There has been much debate about how the NHS can sustain another 70 years. Often highlighted are...
Deeds not words
2018-07-04 12:00:00
The digital revolution continues, but are we making better decisions with the information we know...
What can we learn from other countries about integrating strategic commissioning?
2017-06-23 16:00:00
Strategic commissioning involves more than deciding whether to deliver services in-house,...