Maintaining a focus on the people aspects of change is critical to the success of any change programme. We're here to support all aspects of a change programme ensuring it is implemented with compassion and consistency, with a focus on the emotional impact of change for those affected.
Our People Solutions team are uniquely positioned to bring experts together from across HR, Workforce, Organisational Development, and EDI and Wellbeing to develop solutions to your most complex workforce change programmes.
- Cost-effective and high-value capacity, aligned with the values of the NHS - As an NHS organisation, our approach to change is contextualised, and tailored to your unique circumstances, whilst also being mindful of the wider health and care landscape. We can realise benefits quicker through our already established and trusted relationships with NHS organisations at a national, regional, system, provider and local level.
- Enabling your existing HR teams to focus on value-add services - By providing you with additional capacity when and where you need it, we can quickly stand-up teams of HR subject matter experts who can partner with you on your workforce change agenda.
- Support and advice you can trust - our People Solutions experts are HR professionals with CIPD, OD and change accreditations, so our advice is always credible and grounded in best practice and supported by our knowledge and experience of working within the NHS.
- Benefit from system-working at its best - We can identify opportunities to work collaboratively, take advantage of best practice developed elsewhere, realise efficiencies through economies of scale and provide benchmarking and consistency in approach and outcomes.
- Change that is more likely to be accepted by your workforce - We have an objective and transparent approach to the management and support of change programmes, so your workforce will see an impartial, fair and consistent approach.
How can people professionals add value to your workforce change programmes?
(Part 1) – when planning and implementing change… Workforce change management is the structured approach used to transition and transform teams, individuals, and the organisation from the current stat...
Planning and initiating change
Developing the framework and approach for your workforce change, understanding the workforce and your readiness for change, and completing workforce and financial modelling.
Managing and supporting change
Providing full programme management of the change, or targeted capacity to complete, for example, consultations, job matching, and redundancy processes.
Embedding and evaluating change
Evaluating the benefits of the change, embedding new ways of working, and providing insight through KPIs and other metrics.
Planning and initiating change
Before implementing any workforce change it is critical to ensure that the framework for the change has been properly considered, the senior leaders understand and are ready to initiate change, and that the financial and workforce modelling has been completed.
- Developing the framework for change – and the plan that supports the change activities
- Workforce modelling and financial forecasting
- Stakeholder and impact mapping
- Preparing employees and Trade Unions for consultation
- Ensuring legal compliance
- People impact assessments and training needs analysis
- Organisational design and new ways of working
- Geospatial mapping, business intelligence (BI) analysis, and carbon net zero assessment to support change
- Understanding change readiness, the culture of your organisation, and your change readiness
- Creating a compelling vision for change
- Supporting senior leaders and managers
- Communications planning and channel/stakeholder analysis
Managing and supporting change
As your plan for changes takes shape and is implemented, our People Solutions team can provide full programme management to manage the change process, or we can support any individual aspect of the change required.
- Preparing and launching formal consultations
- Undertaking consultations and 121 support
- Risk and issue mitigation and resolution
- Audit and risk management
- Job matching and job slotting
- Equality impact assessments
- Managing redeployments and redundancies
- Job descriptions and job evaluations
- Supporting exit arrangements including MARS and VR
- ESR and people systems coordination and alignment
- Planning and development of change communications and engaging the workforce
- Creating and supporting engagement
- Building change capability and supporting leaders of change and change advocates
Embedding and evaluating change
Ensuring that your change programme has realised the intended benefits and outcomes and that staff understand and are committed to the new model and ways of working is critical to realising your workforce change ambitions. Our People Solutions team can provide support to embed and evaluate your change.
- Recruitment, resourcing, and onboarding (into the new model and ways of working)
- Monitoring and reporting on key people metrics
- Evaluating the change, both workforce and financials
- Updating and managing establishment headcount and organograms in ESR
- Supporting and managing disputes
- Ensuring that the change is sustainable through recruitment, talent, and succession planning
- Lessons learned review and reporting
- Developing the (new) culture and ways of working
- Embedding new culture, leadership behaviours, and organisational values
- Cultural analysis and development for the future
Meet the team and get in touch
Our HR, Workforce, Organisational Development, and EDI and Wellbeing teams provide a complete People Solution to your change challenge. Either through full programme management of your people change programme, or by providing expert HR support and capacity.
Please do get in touch if you'd like to talk through your challenges. We'd love to help.
Please do get in touch if you'd like to talk through your challenges. We'd love to help.
Elspeth Griffiths
People Director
David Benson
Organisational Development Programme Director
Sarah Reed
Deputy Director of People Solutions
Sonia Weavers
Head of People Consultancy
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